jeep complaints who to contact

Card has been towed there 3 times so far for malfunctions in engine. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. They dont want to replace the lousy engines. It happened after driving home, parking, and locking the vehicle. That trip went off without any problems. After which there was loss of power steering and the parking brake would stay engaged. The cause of the failure was not determined. Dealer has been contacted and is aware of this issue. Although different from the Jeep Wagoneer, both SUVs are regarded as American icons. Jeep Customer Care. Further diagnostic testing was needed. Daughter was unable to buckle herself in seat. The vehicle was not diagnosed or repaired. Brake failure of any kind can be a nightmare for anyone driving any kind of vehicle. After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I called chrysler customer service. At my last oil change they said the jeep is burning oil like crazy with no warning about low oil. Been told that because issue isn't happening when in dealers care, then they can't fix for other issues. I fear that my children will be in my car, and I'll get plowed from behind because my car randomly shuts off!! I purchased a 2018 Jeep Compass a little over a year ago. It is available for inspection. Can you help? The man who helped we when I got there said he thought he knew what the issue was. After a second, I restart and everything runs fine. When my vehicle hits 47 mph it starts making a very loud humming noise coming from the engine area. The vehicle was towed to a dealer. My car has also for the second time in one year had check engine and transmission light to come on. This resulted in the Jeep crashing into a building, and the police were called to the scene of the accident. Currently there are no recalls on my vehicle but I believe there should be further investigation into it as I am seeing many issues with the make, model and year I posses. Tl* the contact owns a 2018 jeep compass. Then they pulled over and let cool briefly it was working again. My jeep burns through oil very fast. The next morning, we go to start the vehicle, the battery was completely drained. This has happened several times and now they are telling me because of recent events its bad gas. Not understanding how this is going on so long. The vehicle was towed to an independent mechanic and was diagnosed and determined that the battery fuse had failed. The manufacturer was contacted however no further assistance was provided. When I told a cdjr monrovia service department manager about the incident and said we need to investigate, he was not serious about it. I am now afraid to drive the vehicle as I was told that it could stall at any given time and that I could blow my engine if I don't pay attention. To get full pricing details, see your dealer.Stellantis N.V. Corporate Office: Singaporestraat 92, 1175 RA, Lijnden, Netherlands. What will it take for a resolution or recall? When shifting vehicle will jolt and make a pop noise mostly when driven long miles and then shifting between speed limits , going through roundabouts, stopping and going . I am concerned for several reasons. The jeep when driving at above 50mph will hit a bump and the front tires and steering wheel starts shaking uncontrollably. On the remainder of the drive home I had to stop every 15 minutes (5 times) to clear the snow from the lenses. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. Please know that this car is hardly on the road due to me being home most of the time. The contact called the larry h. Miller chrysler jeep dodge ram riverdale dealer located at 1481 w. Riverdale rd, riverdale, ut 84405, and was not given a callback. In the meantime, you are welcome to call us right away at 855-301-2100. See the jurisdictions in which our lawyers are licensed, admitted, or otherwise authorized to practice. All systems would be completely dead. We have been dealing with this for over and year and now they want us to restart the oil consumption test. While there is only 1 complaint about seats its worth mentioning because a child was injured in an incident. The car stalls or does not start. The engine uses excessive oil and the transmission does not shift properly. Problem relates to 2018 Jeep Compass Latitude. It is a known issue. I drove for another 5 minutes and this time the fuel dropped down to 34 miles. It's dangerous, no warning except the alarm which comes on as the vehicle shuts off. Oil burns through oil excessively, 2,900 miles after oil change, every oil change the vehicle starts alarming oil pressure low and will just shut off in the middle of driving. By Brian Jones | Updated on November 4th, 2022. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. On 03/05/2022 the vehicle was at the dealership in corpus christi to be checked and the problem fixed. There was an unknown warning light illuminated, and a message to service the vehicle was displayed. My definition of kicking is that the front end would kick right and the rear end would kick left. I let the car cool down so I turned it completely off again. Since it has warmed up I can come out and the screen does not work. 12/03/2022 was backing up. Car stalled at stop light. Please help recall. The vehicle was taken to a second dealer (victorville motors, 14617 civic dr, victorville, ca 92394, (760) 733-8484) for over a month while waiting for a response from the manufacturer to diagnose the vehicle. The maintenance/repair appointment has been postponed until the 23rd of november, which has caused me distress and more gas expenses than necessary. This car is extremely unsafe. Went to unlock it with the key and anti theft was engaged., Then there were multiple messages from Sirius Guardian stating our vehicle was stolen. Not only was the Wrangler still at the house, they were unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. Issue is what seems to be with the front suspension and it's alignment. Without warning - the car just dies. The car wont start and I cant power off the car completely. I checked the oil level to which I needed to add three quarts to bring it back to normal. We are Lemberg Law, a Consumer Law Firm. The letter wqs not even signed by a human being and lacked any accountability, and even failed to address the recall on the passenger airbag module, t73/nhtsa 17v-732, as a possible malfunction. I have to drive this car at least 6 more years. Click on other model year to view more problems:2019 2020 2021 2022. I do not want my wife or anyone else driving it. The manufacturer was notified of the failure. Instrument cluster does not dim when attempting to adjust brightness.. Back in february, I was driving about 65 mph on the highway and the check engine light came on, which I thought was strange. There was no damage to the frame or original radiator. On the NHTSA website, one owner complains of the instrument cluster, Instrument cluster is very bright at night, affecting the ability to see the roadway. The vehicle has been inspected by jeep. On all the occasions dealer had a look they said it was a part that needed to be repaired, then a software update. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. The contact stated that the vehicle stalled while driving. When I drove it home, I noticed a sound in the engine and a shuttering that it never had. The failure mileage was 55,079. Fac knows this, yet refuses to accept any responsibility. This refers to what has been dubbed a severe death wobble.. In the past year or so alone, the car has had the uconnect system replaced or fixed 4 times, the brakes were recalled and repaired, it broke down on the side of the road out of oil at 6,000 miles, and now the engine needs to be replaced. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. Went to leave and the vehicle will not start. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. The contact stated that half of the center display touchscreen was delaminating. The manufacturer was not notified of the failure. I was with my 3 year old and required help from a passerby to help push it to the curb. I had to put tape on the button so my kids shouldn't be able to press it. It extremely difficult to judge/maneuver the car, even if using the mirrors ,and not the camera, to back-up. How am I supposed to know the oil pressure is low? Dealer said recall had been performed and only option was to replace instrument cluster at over 00 parts & labor. Jeep electric system malfunction with brakes frequently. Consumer had to shut the car off and on. It was cycling through all of the error codes with emergency lights flashing and would not start., It restarted after a couple of hours, but the check engine light stayed on. Very disappointing!!!! The vehicle was not drivable. It seemed to work and we were in our way. I am going back to the dealership to speak with a manager but I just wanted others to be aware of this issue. I turned my hazards on to notify other cars. This all happened while at a green light with cars behind me. The vehicle was taken to the local dealer and diagnosed that the vehicle needed to be reset. This dealership is rude and careless, they just want to make money off of people. The vehicle would not travel more than 5mph. The car is brand new not even 5000 miles on it. Automatic transmission, at times, makes a clunking noise shifting from 4th to 5th gear. -dealership service mgr director and wagoneer customer service were notified and were inspected. Encendido repentino de luz stop, luz servicio al motor, radio se apaga. The vehicle was not diagnosed or repaired. The SUV is well-known for an engine that dies without warning, often at the most inopportune times. The vehicle was not repaired. There are more than 75 safety and security available features. The failure mileage was approximately 35,000. I can not understand why there is not a recall on these vehicles. No transmission fluid and just bought from dealer less than 600 miles ago. The vehicle was not diagnosed or repaired. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. The contact stated that the front driver, front driver knee, and front passenger airbags deployed upon impact. Jeep/fca seem like nothing is being done about this. Since Ive had it its had 1 electronic recall reprogrammed, the washer fluid resevoir was replaced under warranty, they had to reprogram the tcm programs for the high RPMs which is typical in a 4 cyl apparently. I purchased my jeep compass new. Had the jeep towed to the closet dealership and they informed me there was no oil in the jeep. The vehicle was not repaired and remained at the dealer cerritos dodge chrysler jeep ram. During one of the times my vehicle responded like this. Stalled in the middle of traffic and would not switch out of gears almost was rear ended. Oil was checked and I was advised there was no oil in the engine, the vehicle had 3,650 miles on it and it's brand new. I disagree. Jeep complaints contacts. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. Tl* the contact owns a 2018 jeep compass. There were no warning signs prior to the failure. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. this is nonsense and should not happen with standard driving practices. The 2nd. This is the fifth time the car has been at the dealership for battery/ electrical issues. The contacts daughter stated while driving approximately 20 mph when the vehicle pulled to the right without warning, which resulted in hitting a parked vehicle. The failure mileage was 70,000. I was able to pull to the side but I noticed that on the side where you can choose between, electric, hybrid, and e-save, all of the options were not lighted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The car would not accelerate in the time that it was decelerating and the gas pedal stopped working entirely. This is a constant problem and has never functioned normally. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. The contact stated that the computer was in a constant loop of turning on and off. As mentioned above, steering defects were a serious problem with the previous model Jeep Wrangler. Car has shut off while driving about 12 times the past 2 years. My vehicle frequently has a check engine light pop on. Message or call 877-795-3666 today. I then went to orielly auto parts near my home for a diagnosis, and it was a manufacture code that they had no clue was about. I bought a 2018 Jeep Compass Limited 44 with a 9speed automatic trans. The car eats oil. The manufacturer was notified of the failure as a case number was provided. Tl* the contact owns a 2018 jeep compass. The vehicle was involved in a rear-end and front end collision, the vehicle was stationary at a red light with another vehicle in front. The dealership where I got it has replaced 15 of these motors already. We both had stock led headlights. Picture of error message to be provided. In reading up on this vehicle it says it burns quite a bit of oil. The contact stated that while driving 70 mph, the vehicle stalled. I have had the jeep less then three months. Then I decide to see if that made a difference, well this time as I picked up speed (around 10mph) it felt as if I had a flat tire but all the tires were fine. According to Jeep, the problem may be the voltage regulator; a part of the cars computer used to control alternator output. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The driver was able to park on the side of the road. The contact owns a 2018 jeep compass. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. I will personally be seeing them soon and well, wish me luck cause Im not as patient as my wife. Currently the vehicle doesnt stall or have any lights on. 4l multiair motor burns oil at excessive rate. The event happens in this order: gas pedal stops working, so the car begins to coast but cannot accelerate. The contact owns a 2022 jeep wrangler. Tl* the contact owns a 2018 jeep compass. Consumer writes in regard to vehicle's dashboard, while driving, will start to flash then vehicle will proceed to cut off. I would no longer be able to accelerate, I'd lose power steering, and then it would struggle to restart. I have opted to have a new engine installed in the vehicle. Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. I have had all service done at the dealer. I put the car in drive and it began to run. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. Very poorly designed. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. The unit houses the rearview camera, which, like the aforementioned instrument cluster, is abnormally bright. Once the vehicle had stopped and was restarted, it had brakes again. The dealer says there is not a recall on this vin yet I am reading about a recall for this same oil consumption issue that we are having. It was a very short drive. *jb, I leased a 2018 jeep compass limited 4x4 - was driving went to onto a side street from a busy main street , my jeep stalled and the low oil pressure light came on for a split second , as I costed off to the side of the road - my vehicle would not restart right away - it took a minute to restart - the vehicle is only 6 months old and only has 5095 mile on it - I took it to the dealership and the service guy stated that the engine is known for" burning oil " or using more than usual and there would need to be a case started on this to see if the vehicle will be repaired . The vehicle was taken to the local dealer who replaced the hood and locking mechanism and the failure was remedied. The coolant wasn't bubbling out or going into the overflow. I pushed the start button and started right up both times, Tienen promblemas tramiccion mantenimiento y a la ves se prende luz de motor y estacionada cuando esto prende los cambios se atascan. When is jeep going to fix this!!! Multiple electrical components seem to be reported issues as well as steering and engine issues for this year and model. Picture to be provided. His request is for the NHTSA to inspect the vehicle and its components. My vehicles transmission, beginning at 30,000 miles, started to lock up. I was driving and all dash lights lite up an my jeep shut off. The contact stated that while her son was driving approximately 15-20 mph, the vehicle stalled and lost electrical power. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. The last time I was able to get it to restart, the transmission light remained on. After an oil change, all oil was burned again within 3 weeks. On the second attempt, the car turned back on. I was driving vehicle going 30 mph at an intersection and the car died as I was turning. This problem is scary. Had to get windshield replaced and new wiper blades. The contact indicated that the locking mechanism bolts had erroneously unscrewed from the hood causing the failure. The contact restarted the vehicle and drove to work. I can't believe that this issue hasn't been recalled yet it's soo many complaints on this vehicle. Call Customer Care on 1-800-992-1997. Car will stall if down 2 quarts. My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad pcm according to u87 recall that my vin isn't included in. 2018 jeep compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. Dealership predicts I may possibly need a new engine. I actually run out of oil in my way before I need an oil change. The manufacturer was not contacted. I moved it to drive and it did the samething. But the Jeep shut off in a blink of an eye. The failure persisted and the same dealer provided the contact's wife the same information again. Engine oil monitors fail to engage prior to engine stalling- I was getting on the highway when my car started stalling luckly no one was behind me and I reached out to the dealer at chrysler in elgin il - they had me drop my vehicle and offer me a rental. I had 1k miles left to my next oil change and get my oil changed always before 5k miles. Since its introduction in 2007, the vehicle has been plagued by issues, and things remain the same for the current model year. Once I arrived I explained everything and my car actually displayed the issue upon my arrival and was told it was odd, but yet again I have been told that they couldn't replicate the issue. Sometimes electrical system problems follow a trend, but the issues raised by NHTSA complaints are varied. I shifted to drive after exiting the driveway and after driving 1/8 of a mile the power failed again. It is available for inspection. While driving, the vehicle stalled and a message displayed instructing the driver to place the vehicle in park, shift gears, engine shutting down. This is a huge safety issue on any road, especially on the highway. Even when in car hitting the lock button on inside of door locked all doors but driver's. The vehicle began to operate correctly. While driving 35 mph, the engine stalled without warning. Looking into the problem a little more after I was able to get home, this car is known to have an excessive oil consumption issue. So, its important to be aware that if there are issues that impact the value, use, or safety of your 2022 Grand Wagoneer, that you might have recourse with the manufacturer. At around 5000 miles my jeep was almost completely out of oil. This is a major issue when the service shop I bought it from cant even figure out what is wrong. They continue to make these cars with these same defected engines. It would be funnier if it wasnt my $100,000.00 vehicle that were talking about. A forum community dedicated to Jeep Compass SUV owners and enthusiasts. Even though it was in park. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles. Both generations were marketed globally, including as the Jeep Cherokee outside North America.. Jeep has no answer or fix for the noise. I called the dealer and was told that it usually means it needs an oil change. Monday - Friday 8:00 - 8:00 ET. Please help! Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, From the first week I owned my 2021 Volkswagen Tiguan the car continually hesitated from start I brought the car back and asked her to be returned the dealership and, I bought my 2019 Dodge Caravan brand new in November 2019. The parking break engages by itself when parked, Tl* the contact owns a 2018 jeep compass. My car is unsafe. Car burning excessive amounts of oil when light comes on its too light the oil is completely empty. Upon inspection of the wiring harness and cover, there is nothing that I and service director could find to attach the wiring harness to the firewall to keep it permanently up and away from the driver-side master cylinder brakes. Could be very dangerous is rainy or icy conditions. Consumer was driving the car today 12/5/2018 when stopped at a red light the car stalled and restarted, putting it into a "power saving mode" where the radio did not work and parking break light came on along with transmission light, and start/ stop light. Vehicle shut off/stalled while driving and check engine light came on. Limped it home as I was told it would be difficult to drive but not unmanageable. This is a big issue because it controls lighting of the vehicle climate and most important the rear back camera for when backing up. At . At higher speeds the wheel goes left and right, and the car does not follow. When it comes to lemon law, the manufacturer, not you, has to pay the legal fees. But about a week later, the driver hit another medium-sized pothole on a major interstate highway at 65 mph and the same thing happened. So far, 5 owners of 2022 Jeep Wagoneers have voiced their concerns to the NHTSA. Upon obtaining the car, consumer noticed that car appeared to attempt to stall when break; however, the engine would kick back in and not stall. The contact owns a 2022 jeep compass. The failure mileage was 20,000. It shifts rough for the first half hour but after that it progressively gets worse by the minute. The wiring harness does move significantly on the driver's side. The contact was referred to a collision center. I should not need an oil change every 1500 miles or risk putting myself and my passengers in danger. The vehicle is burning 1 quart of oil every 1000 miles. They told me the first time I complained that I don't know how to properly drive and I have been driving for 40 years. In july 2019 while driving the car on the freeway with my 2 daughters the oil light came on and the car turned off in the middle of traffic. The car is just sitting. You have to put the jeep in park to restart the car. All occur while in motion. Jeep is claiming that this is normal. The manufacturer was made aware of the failure but no further assistance was taken. The first couple times, I was unaware the light flashed. Some have two- and four-door options, others are only available with four doors: There are also two 8-speed automatic, plug-in hybrid models: Depending on the model, packages include: Top technology features include Apple CarPlay and Android Auto for entertainment. The failure mileage was approximately 7,000. Drove on the shoulder to the next exit. A complaint from Washington describes how, when driving at about 52 mph, the cruise control inadvertently disengaged and the vehicle was unable to accelerate as needed. An unidentified warning light flashed, followed by a message to service the vehicle. This is a know issue to jeep and they are putting people's lives at risk. I pulled over to check the oil and it was low (barely anything on the dipstick and dark). In the first 3200 miles our jeep used 3. The vehicle burns through oil very fast. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive. (xxxxxx) **parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)**. Carfax states campain number w20, which addresses this issue but it does not appear to have ever been addressed. At the same time the check engine light came on. Vehicle must be slowed below speed limit in order to regain control. While driving 45 mph, the vehicle shut off without warning. There are no error codes found when this occurs. This happened to my daughter several times when driving. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated. Was parked in my garage. 16243. Car is burning oil and causing low oil pressure. The only action I could do was to brake. This happened on a busy city road. The technicians explained that the engine light came on so as a safety precaution the vehicle restricts the speed by pulling back when you try to accelerate. Extremely terrifying. The car then reported a message on the dashboard "transmission hot", thus explaining the fluid. No go. Thank you. I waited some time again before restarting my car. Can not drive in normal traffic. I can provide a lot more information. My anxiety level shot up. 4 liter engine consumed oil and needed to be replaced. I expressed that I was not pleased with that amount. Told me the same exact thing happened to the parts mgr. I will be leaving on a 500 mi. The company should stand behind the customer - not make them take the product back and fourth 3 or 4 times before they will do anything, At 4,000 miles, stalled three times, three days in a row. The vehicle was driving fine before being parked. This happened about 2 weeks after I purchased the vehicle. There is still no solution. Click on other model year to view more problems: Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. I dont take it off roading or hit pot holes when driving so why is this an issue? First my radio cuts out at random times. Does this ring a bell? Unable to get to side of road due to traffic. After performing an auto start, I unlocked doors with keyfob and placed a child in my vehicle. 5 quarts of oil. Vehicle excessively started leaking fluid from the front end of the vehicle. In the meantime, you are welcome to call us right away at 855-301-2100. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. The touch screen panel is delaminating, it started in june at the top of the screen and has already moved almost halfway down the screen. Dealership refuses to do anything other than top off fluids, while using my free oil changes with my jeep wave program to change oil/ top off fluids. After about 10 yards, my car stalled just as I was trying to accelerate. This has happened multiple times since we have owned it. They say this is a common issue with it. *quick synopsis: fca/stellantis falsely fixing airbag recall and not wanting to fix the issue* I am writing in hopes that I can help shed some light on an ongoing issue with a major automotive manufacturer that jeopardizes the safety of millions of american citizens. Struts replaced and fine for awhile. Since we purchased this car, it has unexpectedly completely shut down while driving. Idont undertand how a bought a jeep almost 50k and the noise is like normal, and it seems like is not real. The failure mileage was approximately 25,000. The contact stated that the vehicle was consuming an excessive amount of oil. The service guy stated we don't do that . In fact, the automaker claims it is the return of an American icon. However, it doesnt seem like the systems and equipment have kept up with the times since customers are complaining about electrical system issues, defective steering, and a malfunctioning powertrain. I never would have bought this vehicle if I knew that the car would shut down with no warning. It did stall again at the dealership so I left it again. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. It has occurred on three incidents now highway and side street , it should not matter it is extremely dangerous! Has happened since I bought the car. I was driving my car around for a week with no oil in it, the dummy oil light never came on, my car never told me I needed oil, while this happened it also cause my cars parking brake to engage while I was driving through town. The failure mileage was approximately 11,039. Engine burns through 1 qt of oil every 1000 miles. I came up to a stop sign and tried to accelerate again, and I crawled through the intersection with no power, rpms shooting through the roof, and my whole vehicle shaking violently. The manufacturer was made aware of the of the failure and provided a case number. Took it to my mechanic and he diagnosed it as the rack & pinion, sway bar links and tires. I test drove the vehicle around the block and it stopped in traffic., The owner had it towed to the dealership and filed the complaint two weeks later. The contact also stated that there was a coolant leak and the emergency brake warning indicator was illuminated while the vehicle was being driven. Whats your name? He said this is happening with this model and other jeep/dodge vehicles with this motor. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know. We have had this car less than one year. After stopping at intersections, accelerated to 30-35 mph, then as car starts to shift at higher speed, a clunk and hesitation is heard after auto shifting . The vehicle is currently at the dealer and they are unable to find any code that indicate a problem and they are unable to replicate the issue. The low oil pressure light came on the one time it shut down on me mid turn. At random once the vehicle is cranked the odometer will begin blinking and not stop until turned off. The vehicle was taken to east carolina dodge jeep ram (3401 s memorial dr, greenville, nc 27834, (888) 848-5262) where it was diagnosed that the stop/start sensor needed to be replaced. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture. We purchased our 2018 Jeep Compass in December 2017 and have been in and out of the shop FOUR TIMES! There was no steam, no excess sound from the engine, no nothing. My 2022 wrangler hybrid only has 6500 miles on it and it had two significant/scary events. But the owner has serious concerns: The more stress on the engine and components the lifespan of the vehicle could be diminished and resale value severely affected. I had to turn on hazards, figure out the parking break engaged and panic. It has happened when driving vehicle (sudden loss of power) or when starting up car after being parked. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. 1-10-2020 auto start stop malfunction. The stall occurred while making a right turn at an intersection speed of approximately 10-15 mph. *dt*jb *dt. Tl* the contact owns a 2018 jeep compass. The failure mileage was 48,500. Welcome to Butler Chrysler Dodge Jeep Ram. The failure mileage was 10,000. I called jeep headquarter on saturday, june 22, 2019 and spoke to representative and she gave me a case number and told me someone would be calling me back on monday, june 24,2019. This has happened multiple times, plus replacing 2 batteries a year since having the car. My vehicle will not start on the first try have to try about 7 times. All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. I took my vehicle in about a month ago and they said that the problem had been fixed. No injuries were reported. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. This has caused my vehicle to get really hot. Your author Whats your name? Brakes gets locked up and car does not start. Again, because its not throwing any codes, the dealership/service can find anything wrong. They replaced it and it worked fine for a month or so then again this happened while driving down the road about 40 mph, car suddenly shut off. We have brought it in twice to dealership shop and they say they fixed it but it still has not been fixed. I have been getting my car services at the jeep dealership. We've fixed thousands of lemon problems. I took it to the jeep dealer and without hesitation, they knew that it needed a brand new engine because the car "should not be burning oil this quickly." The contact received notification of nhtsa campaign number: 22v865000 (engine) however, the part to do the recall repair was not yet available. So within a matter of minutes, I lost 100 miles in gas range. I decided to google what was happening and found tons of posts with the same issue being caused by no oil. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. Web shows several instances of this happening, why has the nthtsa not recalled these vehicles with this same setup. The uconnect screen has started delaminating. Well I didnt make it to monday. We started to have problems in november 2019, only getting 7 miles per gallon, going from heater to ac on its own and loosing entire display screen. This has happened twice. I immediately drove to my nearest jeep dealership and on the way there the car shut off again during a turn. Brought it in for service and was told that this is normal behavior for this vehicle. The noise continues to be persistent until I slow down to less than 30 mph. Find the latest business news on Wall Street, jobs and the economy, the housing market, personal finance and money investments and much more on ABC News 3rd engine/less than 2 year old car. This has happened at least 4 times. I drove 100 miles miles and the fuel indicator did not move at all. The vehicle was able to restart. Dealership claimed it was a defective steering wheel damper, in which is the steering stabilizer. Also, the gear shifter blinked red. The contact stated while adding fuel to the vehicle, the fuel tank would not allow for more than a half tank of fuel to be added.. There were not indications of anything wrong with the vehicle prior to the check engine light coming on both instances. Luckily got home safe and made an appointment to a mechanic. Those inside the building were also at risk. Does this ring a bell? Jeep provided a rental for 1 week. When my wife finally made it home I plugged in my portable code reader to see what tripped the service engine light and the code was for transmission control module. Felt like coming from the back wheel area. Brand new 2022 wrangler sahara 4xe randomly stalled in traffic. The contact had to restart the vehicle in order to drive again. Just started vehicle and placed into drive. Want me to get an oil change and do a 500 mile check for 3000 miles I do not trust driving this car for even 5 miles. Nothing was left turned on before I started it. Never received any recall on this vehicle! First and second stalls occurred while vehicle was in the middle of a left turn from a stop sign (5 mph). I checked online and there are other people who too have had similar issues. The problem of loss of steering was reproduced by the jeep dealership that worked on the 4xe, and they feel that it was corrected by replacing the star connector. Malfunction: the infotainment screen is delaminating. The vehicle was taken to a local dealer on three different occasions; however, the failure could not be duplicated. The week after I purchased it, the warning for my eco fuel came on and then service engine light. On several occasions the care has stalled while driving. The contact stated after several minutes she was able to restart vehicle. The contact stated that the engine was consuming an excessive amount of oil. Dangerous, The auto start stop feature has functioned improperly and after tapping my brakes at a stoplight and turning onto a ramp to get on the highway, I went to take off and the car died. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. It glitches all the time and takes my focus off the road. 4" uconnect screen in my compass is beginning to delaminate. I travel at least 100 miles a day for work and I don't feel safe in this vehicle and shouldn't have to check my oil every other day. I took the car to a repair shop and had it checked but no problems were found. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. "check engine light" is on and car bogs down when accelerated. The contact was concerned of an excessive oil consumption. My wife went to climb up the ladder again and spoke with the Gen. Called dealer where I bought the car, called jeep roadside assistance, who left me sitting in the cold for about two hours. The failure mileage was 1,200. The contact stated that the vehicle experienced excessive engine oil consumption, which caused the vehicle to stall on several occasions. The 2022 Jeep Wagoneer is a newer SUV model that is reminiscent of days gone by. Reported stalls occurred in varyied temperatures. The vehicle was not repaired. Piston exploded out of motor while driving on interstate. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. Soon after I was approaching a stop sign and the car automatically initiated my emergency brake before I even fully stopped. While driving at an unknown speed, the contact heard an abnormal clicking noise coming from the front of the vehicle. The dash lights do not dim when transitioning from day to night driving. There needs to be a recall asap and engines need to be replaced with one that dont burn through fuel like this compass was 'designed' to. WebCustomer Complaints Recalls Warranty Book Owner's Manual Accessories. So my daughter had to hold the brake because said auto was stuck in reverse for over one hour. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. Tl* the contact owns a 2018 jeep compass. Had it read and code p2172 is throttle actuator control system. The performance of this vehicle is unsafe, you never know when the oil get low and the car stalls. 1000 miles to go before my next oil change and the engine is down 2 quarts. FIND A DEALERSHIP. This happened to me 20 times while driving my vehicle one day. The vehicle was repaired, but the failures recurred. The contact stated that the push to start button remained illuminated after the failure occurred. Call our Helpline today! On the NHTSA website, one owner writes, Car has shut off three times while driving. The signals function normally when the driver seatbelt is buckled. I have a rear view camera that went out 4 times during the warranty period , there is now 50k on jeep compass 2018 and camera is out completely, I am wondering if others are having this problem and why isn't this on a recall, thanks. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. When driving down the road if I make a complete stop the autostp engages will not disengage until jeep is in park and turned off and on. Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. Twice my vehicle has lost power while making a right turn. I left my house and drove about a mile down the road. However, the failure recurred. Luckily I was not on a highway; this could have been very dangerous! When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. My car has 45000 miles and original paperwork says oil consumption recall, however the vin search does not show that at all. I've been saying it's a transmission issue, I get ignored. We have had quality concerns along with serviceability issues and the inability to properly address issues with the vehicle. I need to take the gear to parking, stop the engine and restart. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Every 600-1000 miles I have to check the oil. I had the car towed to dealership and was told there is nothing wrong with vehicle. The car turned back on. *dt consumer stated I don't remember it happened a few times, the earliest I recollect is when I was between 4,000-7,000 miles. The approximate failure mileage was 2. They say the sway bar link needs to be replaced. There is no low oil warning light. Constant need for oil changes and burning smell of oil leak. Parking lights and all electronics continued on. It is also in the optional Technology Group for other models. Fca negated all prior tests they did and say I must start over and test every 1500 miles,not every 2000. Tl* the contact owns a 2018 jeep compass. I just can't understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. This has happened on at least three (3) occasions. Sound off and share your experience with other visitors in the comment box below. The failure mileage was 4,000. Come to find out both batteries were bad. There is no recall on my vin but there needs to be. This has happened several times since august of this year, growing progressively worse and more distracting over time. I had trouble starting it up and had to wait a few moments for it to start again, but the car did not feel the same when I started to drive. I can not believe these cars have not been recalled. No warning deployed on UConnect, just through Guardian, but the vehicle is immovable and inoperable.. The vehicle was not repaired. the next week I got a message on the app saying my air bags were disabled. On 02/01/2021 the car again would not start. My vehicle will be available for data pull or inspection. 5/2018, we bought a 2018 jeep compass sport with extended warranty and gap insurance. They told me to report it to chrysler. Autoblog brings you car news; expert reviews of cars, trucks, crossovers and SUVs; and pictures and video. The wheel felt loose, the steering not under control. Vehicle stalls after car has stopped at stop light or stop sign. Uconnect 8. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. I called the dealersip and they said if the oil is low there is a safety feature that shuts down the engine. These are the codes c2502, p2504, amd p2af5. And ive had to change oil about 8 times and carry extra oil with me in case it acts up or needs it. The strut gets worse over time. This has happened on a highway and on a town side street. I was able to successfully have the vehicle taken back to my home while inoperable., The owner did some research via relevant forums and discovered that many other Jeep 4XE owners claim their vehicles have fuse seating issues. I am disgusted. The contact stated that the vehicle was shifted into reverse however, the back up camera failed to display any objects behind the vehicle. The vehicle was not taken to be diagnosed nor repaired. The approximate failure mileage was 70,000.

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jeep complaints who to contact